Privacy Policy
Last Updated: August 4, 2026
Custom Body Fitness (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, web application, software, APIs, and related services (collectively, the “Services”).
1. Information We Collect
a. Account Information
We may collect the following information when you create an account:
- Name
- Email address
- Business or company name
- Login credentials (stored in encrypted form)
b. Content & Media
We may collect content you upload, create, or manage through the Services, including:
- Text
- Images
- Videos
- Branding assets
- Social media content
- Campaign information
- Metadata related to scheduled posts and publishing
- Content preferences and account settings
c. Connected Platform Data
When you connect third-party platforms such as Facebook, Instagram, TikTok, LinkedIn, YouTube, X (formerly Twitter), we may access information necessary to provide our Services, including:
- Account identifiers
- User-authorized publishing permissions
- Connected pages, business profiles, or social media assets
- Publishing status and scheduling information
- Basic engagement and performance metrics
- Account settings required to provide requested functionality
We only collect and process information necessary to provide the Services requested by you.
You maintain full control over connected accounts and may revoke access at any time through Custom Body Fitness or directly through the settings of the applicable platform.
- How We Use Your Information
We use your information to:
- Provide and improve the Services
- Generate, publish, schedule, and manage social media content
- Help fitness professionals manage their branding and online presence
- Maintain platform security and prevent unauthorized activity
- Provide customer support and technical assistance
- Comply with legal obligations and third-party platform requirements
- Improve user experience, platform functionality, and future features
3. Third-Party Platform & API Compliance
Custom Body Fitness accesses third-party platforms, including Facebook, Instagram, TikTok, LinkedIn, YouTube, X (formerly Twitter), services exclusively through their official APIs and in accordance with their developer policies, platform terms, and applicable laws.
We do not sell, rent, transfer, or misuse data obtained from connected social media platforms.
Information received from connected platforms is used solely to perform user-authorized actions, including:
- Publishing and scheduling content
- Managing social media campaigns
- Managing connected accounts and social assets
- Providing requested platform functionality
You may disconnect your accounts and revoke permissions at any time through Custom Body Fitness or directly through the settings of the connected platform.
4. Data Storage & Security
We implement industry-standard security measures designed to protect your information, including:
- Secure encrypted connections (SSL/TLS)
- Access controls and authentication procedures
- Encrypted credential storage
- Routine security monitoring and system updates
Although we take reasonable measures to safeguard your information, no method of transmission or storage over the Internet is completely secure. Therefore, we cannot guarantee absolute security.
5. Data Retention
We retain your information only as long as necessary to:
- Provide the Services
- Maintain account functionality
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
You may request deletion of your account and associated information by contacting us using the contact details below.
6. Data Sharing
We do not sell your personal information.
Your information may be shared only with:
- Trusted service providers that help us operate the platform (such as cloud hosting, analytics, payment processing, and customer support providers)
- Third-party social media platforms when authorized by you
- Government agencies or legal authorities when required by applicable law, court order, or legal process
All third-party service providers are required to maintain appropriate confidentiality and security safeguards.
7. Your Rights
Depending on your jurisdiction and applicable privacy laws, you may have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent for data processing where applicable
- Request information about how your data is collected and used
To exercise these rights, please contact us using the information provided below.
8. Cookies & Tracking Technologies
Custom Body Fitness may use cookies and similar technologies to:
- Improve user experience
- Maintain secure account sessions
- Analyze platform usage and performance
- Enhance platform functionality and security
You can control cookie preferences through your browser settings.
9. Data Deletion Requests
You may request deletion of your Custom Body Fitness account and associated data at any time by contacting:
Email: getfitnow@custombodyfit.com
After verifying your request, we will delete your information within a reasonable timeframe, except where retention is required by applicable law, regulatory obligations, dispute resolution requirements, or legitimate business purposes.
You may also disconnect and revoke access to connected social media platforms through the settings of those platforms.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our Services, applicable laws, or third-party platform integrations.
Any updates will be posted on this page with a revised Last Updated date.
Your continued use of the Services following any updates constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:
Custom Body Fitness
Email: getfitnow@custombodyfit.com